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  • Identify where you are in a bigger context - to contextualise your work (e.g. nationally, internationally) in comparison with others

  • To inform evidence-led decision-making and iterative improvement cycles

  • To inform strategies and ways ahead

  • To contribute to the bigger narrative about what is the value of (digital) cultural heritage and our work

  • To help make change happen 

  • To influence better policy making by creating more appropriate recommendations and advocacy narratives

  • To attract more funding and to help make your work more financially sustainable (and impactful for your audiences) 

  • To be more relevant for your audiences - to think at their level and respond to their feedback

  • You know your gaps and then can capitalise on your opportunities

  • Improve your organisation’s processes and learning processes