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You have identified and prioritised your stakeholders. Now it’s time to get under the skin of those to know more about the people you want to have impact for by using the Empathy Map.

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Step 5: wrap up and next steps

It’s now time to thank your participants for their contributions and summarise what you have achieved in your workshop. You should set out the next steps . You might send an email summary after the meeting setting out the prioritised list of stakeholders, or a meeting invitation to and overview of the next workshop. Set and set clear expectations of your colleagues, including how they can get more involved if they want to.

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Next steps:

▶️ With a list of prioritised stakeholders and completed empathy maps, you’re ready to begin your Change Pathway - the heart of Phase one.