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Usability test with Rhonda on 20 June 2023

Recording can be accessed here.

Usability test to inform iteration 2.

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1. Show us how you conduct one of your regular newspaper searches

   1. Question: do you know what the “Fulltext” toggle does?

2. Try the advanced search Fulltext option in the new advanced search preview

Outcomes & insights

NOTE - due to technical difficulties, the user was unable to screenshare, Julie “drove” instead with instructions from the user.

1. Show us how you conduct one of your regular newspaper searches

   1. What do you think the Fulltext toggle does/means?

      1. “that you’re drilling down into your current results”

   2. Pains/gains?

      1. She misses being able to sort chronologically, and wants to be able to search for terms that are “near to” other terms - e.g. in the same page or article in the newspaper

      2. Doesn’t understand what “Fulltext” refers to until it’s explained to her

         1. She was using it before because we automatically turn it on for Newspapers theme

2. Try the advanced search Fulltext option in the new advanced search preview (due to Julie “driving” we couldn’t test whether or not the Fulltext option is findable in the FIELD dropdown)

   1. What other queries does she add from the advanced search?

      1. Saw value in: Title contains “borsen-halle” (name of newspaper); Fulltext contains “Ahlmann” (captain name); Fulltext contains “nicoline” (ship name)

   2. Pains/gains?

      1. Again, there is some tension between what goes into the main search bar vs. what would go into a “Fulltext” search query

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1. Have the advanced search to update results instantly, when a user enters a search term or when they click the CLEAR button.

2. Therefore, remove the blue APPLY button.

3. Provide explanations for some FIELDS. For example:

   1. Define the fields “Consists of,” “Has met,” “Is part of,” etc.

   2. Describe the difference between fields like Date, Year, Creation date, Issued date, Temporal, etc.

4. Update the UI design so the user can more easily see the main search bar, the advanced search, and the filters at once. Most of the issue here is with the main search bar, and how it covers the advanced search and also disappears easily.

   1. Also, make it more clear that typing a search term into the main search bar is the same as searching for “Any field contains”. This was not obvious to the user.

5. Test with a couple more people.

Suggestions for future iterations of the search (in general)

1. Allow sorting: In order of issue date (Newspapers)

2. Detect whether search terms are “near to” each other (e.g. in the same newspaper article, or at least on the same page)

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