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Usability test with Rhonda on 20 June 2023

Recording can be accessed here.

Usability test to inform iteration 2.

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1. What is your interest in Europeana.eu?

   1. Personal family genealogy; ship captains and world wide voyages; Denmark to hamburg; she uses newspapers from all over the world (especially Germany, on our site). Quote: “the nice thing about ships is that they’re always in the newspaper”

      Numerous shipwrecks;

      . There are numerous stories of shipwrecks, and how her family members experiences influenced maritime law.

   2. Primarily accesses German newspapers through our site (Hamburg)

      E.g. A

      . For example, searching for a ship named “Nicoline”, with captain

      “Ahlmann

      “Ahlmann”, although it may have had different captains at different times, which is something she is also interested in

      Also: Marriage

      . She also looks at genealogical records like marriage announcements etc.

2. Desktop / laptop/ mobile / other?

   1. Desktop

3. Chrome / Safari /IE / Firefox / other?

   1. Firefox

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1. Show us how you conduct one of your regular newspaper searches

   1. Question: What do you know what think the “Fulltext” Fulltext toggle does/means?

   2. Try the advanced search Fulltext option in the new advanced search preview

Outcomes & insights

NOTE - due to technical difficulties, the user was unable to screenshare, screen share. Julie “drove” instead with instructions from the user.

1. Show us how you conduct one of your regular newspaper searches

   1. What do you think the Fulltext toggle does/means?

      1. “that Her answer: “That you’re drilling down into your current results”

      Pains/gains?

      1. In other words, she doesn’t understand what “Fulltext” refers to until it’s explained to her. She was using it before because we automatically turn it on for Newspapers theme.

   2. She misses being able to sort chronologically

      , and

      .

   3. She wants to be able to search for terms that are “near to” other terms - e.g. in the same page or article in the newspaper

   4. Doesn’t understand what “Fulltext” refers to until it’s explained to her

      1. She was using it before because we automatically turn it on for Newspapers theme

   .

2. Try the advanced search Fulltext option in the new advanced search preview (due to Julie “driving” we couldn’t test whether or not the Fulltext option is findable in the FIELD dropdown)

   1. What other queries does she add from the advanced search?

      Saw value in

      We built the following query together: Title contains “borsen-halle” (name of newspaper); Fulltext contains “Ahlmann” (captain name); Fulltext contains “nicoline” (ship name)

   2. Pains/gains?

      Again, there is some tension between what goes into the main search bar vs. what would go into a “Fulltext” search query.

Example searches:

1. Her usual search before the new advanced search:

   1. https://www.europeana.eu/en/search?page=1&qf=collection%3Anewspaper&qf=COUNTRY%3A%22Germany%22&qf=LANGUAGE%3A%22de%22&qf=DATA_PROVIDER%3A%22Hamburg%20State%20Library%22&query=nicoline&view=list&api=fulltext

2. With the advanced search and Fulltext as a FIELD:

   1. https://pr-1982.portal-js.dev.eanadev.org/en/search?page=1&qa=proxy_dc_title%3Aborsen%5C-halle&qa=fulltext%3Anicoline&qf=collection%3Anewspaper&query=&view=list

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