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Usability test with Rhonda on 20 June 2023

Recording can be accessed here.

Usability test to inform iteration 2.

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  1. Show us how you conduct one of your regular newspaper searches

    1. Question: What do you think the Fulltext toggle does/means?

  2. Try the advanced search Fulltext option in the new advanced search preview

Outcomes & insights

NOTE - due to technical difficulties, the user was unable to screen share. Julie “drove” instead with instructions from the user.

  1. Show us how you conduct one of your regular newspaper searches

    1. What do you think the Fulltext toggle does/means?

      1. Her answer: “That you’re drilling down into your current results”

      2. In other words, she doesn’t understand what “Fulltext” refers to until it’s explained to her. She was using it before because we automatically turn it on for Newspapers theme.

    2. She uses the THEME (Newspapers), PROVIDING COUNTRY (Germany), LANGUAGE (German), and INSTITUTION (Hamburg State Library) filters most.

    3. She uses the date range filter often as a workaround for not having the option to sort chronologically. E.g. she would put in a span of three years only, review the results form that, and then put in a new date range of the next few years, and so on.

    4. She misses being able to sort chronologically.

    5. She wants to be able to search for terms that are “near to” other terms - e.g. in the same page or article in the newspaper.

  2. Try the advanced search Fulltext option in the new advanced search preview (due to Julie “driving” we couldn’t test whether or not the Fulltext option is findable in the FIELD dropdown)

    1. We built the following query together: Title contains “borsen-halle” (name of newspaper); Fulltext contains “Ahlmann” (captain name); Fulltext contains “nicoline” (ship name)

    2. Again, there is some tension between what goes into the main search bar vs. what would go into a “Fulltext” search query.

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Usability test with Larissa on 27 June 2023

Tasks

  1. Show me your regular searches, describe your experience and feedback that you wanted to give today

  2. Find the advanced search feature

  3. Use it to conduct one of your regular searches

  4. Try different combinations of the search bar + advanced search query builder + search filters and compare the resultsGet feedback on the aggregated fields options in the Fulltext PR

  5. Do you ever search within newspapers, or would you like to search within video subtitles?

    1. If so, look at the Fulltext PR

Example searches:

Searches for international collections ot her collection or item that shes working with (e.g. borading school in sormlands; was interested in findig out more about the pupils e.g. bernadotte; what other institutions have collections connected to that; tries on SOC but their search funciton isnt always grea

“nordiska kompaniet” for a furntitre design exhibiiont

translating well known names like nordiska museet into english is weird, people might not expect that ; also the national archive; it would have been better to just keep the original, even for the smaller institutions - because she would look up the original name anyway before searching for them

misses provider name link in metadata -because it’s actually the name underlined as a hyperlink

would like to see instituion info box on the entity page, preview the way wikipedia does on google

I’m really missing (from the previous version) “hidden” in all metadata; date should be added back under “good to know”; professionals in CH and academia would want to see most of this, instead of having it hidden; measure who actually stays (numbers) and cross section that with the rough number that we think are professionals/experts - considers that it’s more meaningful

Search filters - “Can I use this?” filter; sees how it’s easier to use. But could use some kind of deeper explanation to such a vague set of options. Rights statement added back in is great; she’s often restricted to very specific licenses so she only uses this one

Publication criteria toggle - people might not understand what this is, and may sound like a content warning. Also letting people see these items more clearly, just to know that they exist, or searching for older things. The houses example, the addresses as a very important and publicly relevant piece of metadata (people looking up their own houses, their own families, places they’ve visited; and people still want to find them regardless of the quality (how does this filter work? what if the metadata is good, but the media/data isn’t good)

[advanced search] “Has met”? I don’t know what that means. “Place time”; “temporal”, modifierare doesn’t mean anything in swedish; suggests not having a title for this dropdown, just have “contains” or something.

searching in swedish “hund” brings back way tooo many results - like “HUNdred”

Themes seem random - why are these themes next to each other, how are they connected?

Exclusion filter for aggregator, institution and Theme - because these aren’t in the advanced search, it’s not easy to exclude withitn them

Definitions needed for “is made of”, “rights” - how is this different than rights statement filter,

“Stories” in Swedish translation doesn’t work so well; berattelser replaced with explore

Themes looks like multiselect; why can’t it be?

A bit more explanation on item quality as they relate to licenses, relating these two things maybe isn’t intuitive

[Fulltext PR]

Fulltext explanation makes sense

“this dropdown looks better” and the filled text “select a modifier” is good

“does not contain” should be added into tooltip for search term

Agg fields - “I don’t get this these options” and when you put it in your query - “Where contains hund” - she likes the other options I put in the Jira ticket. also especially the when = century

she likes the list view, how it shows more details on the items and feels like less going on

conditionally show an alert that matches newspapers, videos, and transcribed items

use case for using fulltext without newspapers or videos (general)

Suggestions for iteration 2 of the advanced search

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