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The strategic perspectives
Social impact
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Social impact occurs when people (our stakeholders), their communities and wider society experience a positive change in their behaviour, attitude or belief because of the things that we do for them, or when actions are taken to improve the inclusivity and accessibility of a service or activity.
For example, the restoration and preservation of built heritage can lead to increased civic participation and feelings of local pride, and digitisation can create a sense of a connection to heritage in different locations. Read more in the impact assessment of the Fondation du Patrimoine impact assessment. 🔽
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💲 Economic impact
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Economic impact occurs when our activities deliver economic benefits to stakeholders or to the organization.
For example, digitisation efforts can lead to new research opportunities which in turn lead to economic impact. Take a look at the economic impact assessment conducted by the Natural History Museum economic impact assessment.🔽
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Innovation impact
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Innovation impact occurs when our work to provide access to digital cultural heritage enables innovations which lead to a positive change, economic benefits or operational efficiency in our stakeholders.
For example, the actions of EuropeanaTech brought the possibilities of IIIF beyond national institutions in the UK to a much wider group of museums, creating innovation impact for them in the application of the standard. Read the EuropeanaTech and IIIF impact assessment.
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⚙️ Operational impact
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Operational impact occurs when the process of providing access to digital cultural heritage leads to innovations which in turn lead to an improvement or refinement of internal processes.
For example, taking part in the Europe at Work project led to a new way of working for some organisations involved, and they are likely to use the skills gained and the approach of the heritage collection day in future work. Read more in the Europe at Work impact assessment.
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Environmental impact
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Environmental impact relates to both the (negative) impact of an activity (which can be expressed, for example, in terms of a carbon footprint) or the (positive) impact of an activity that mitigates against negative climate impact.
For example, an online activity might result in lower carbon emissions. Read the Europeana 2020 impact assessment to see how much lower the digital carbon footprint of the conference was compared to what a full, in-person event might have been.
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