You have identified and prioritised your stakeholders. Now it’s time to get to know more about the people you want to have impact for by using the Empathy Map.
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About the workshop
⏳ Time: 1.5 hours. Time for preparation and write-up afterwards is also needed. 📄 Preparation: Digital workshop: digital white board, meeting link, instructions on how to use the digital white-board. Physical workshop: print outs (A3 or A2) of the Empathy Map; post-it notes, pens; book a room and prepare it before the meeting. ✅Learning goals:
🛄 Results: Empathy Maps for your prioritised stakeholders |
Remember to download Download and print the Empathy Map ! ⬇️ canvas.
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Step 5. Tidy up and close (1 hr 20 minutes - 1 hr 30 minutes) Take a picture of each Empathy Map or document your findings somehow, so you can refer to these when you need to. It’s now time to thank your participants for their contributions and summarise what you have achieved in your workshop. You should set out the next steps and set clear expectations of your colleagues, including how they can get more involved if they want to. |
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Next steps
With a list of prioritised stakeholders and completed empathy maps, you’re ready to begin your Change Pathway - the heart of Phase one