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Phase one Intended Learning outcomes (ILOs)

By building your capacity in using the approach set out in Phase one of the Impact Playbook, you will be able to:

  • Explain and comfortably use the different terminology used in the Playbook (e.g. outputs/outcomes/impact)

  • Use the different terminology in the Playbook in your own circumstances to complete a change pathway, and a list of prioritised stakeholders and outcomes

  • Outline where you are and are not accountable for impact

What is it? 

Phase one is dedicated to impact design. This means that you will learn how to use an impact approach in:

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Find out more in the video below.

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Who is it for? 

Phase one is for anyone interested in impact!

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Quick quiz

Do any of the following options apply to your situation? 

  • You want to be more impactful for your stakeholders in the project you design and deliver

  • You want to know more about the impact you create

  • You want to know more about the stakeholders that you are delivering for

  • You want to bring more of an impact approach into your organisation

If yes, then you are in the right place! Phase one is for you.

When should I use it?

The Impact Playbook is useful for anyone at any project stage. It's particularly useful at the beginning of a project, before it even starts, because the tools and way of thinking can help you make a rationale case for your activity based on the changes you want your stakeholders to experience. It can help you plan your actions to deliver these changes, as well as to set up a framework in which you can evaluate to what extent these changes occurred in the short and medium term, and to think about how they contribute towards longer-term impact.

It is also useful for people who want to assess the impact of a project that has started or that has just happened - it might help understand what change you created as well as how to plan from the beginning for the next time.

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  • Planning - Use the Impact Playbook to design an impactful and stakeholder-centred activity and/or to plan your impact assessment

    • Use Phase one tools to create an impactful and well thought through project proposal

    • Use Phase one tools to convince your colleagues to support your ideas for your activity

  • Delivery - Use Phase one and two tools to help you make improvements as you go, focus more on the impact you want to deliver for your stakeholders, and plan your impact assessment

  • Post- or at At the end of project (or when the project is [ almost ] finished ) - Use the use Phase one (and Phase four) tools to design and conduct an impact assessment or evaluation

    Use your findings

    by looking back, and using what you have learned to make improvements to your next activities

  • Use your findings to advocate about the value of your work and of digital cultural heritage

If you want to assess the impact of your organisation, you might first look at your organisational mission statement, or if you don’t have one, use Phase one to help you get there. You might also be interested in Phase four’s guidance on Theory of Change, too.

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What skills and competences do I (or my team) need?

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  • Workshop facilitation

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  • Coordination and project management

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  • Quick to learn

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  • Openness to new concepts and ways of thinking

Click on the page below to get an overview of what the workshop stages in Phase one look like.

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What will the end result look like?

You’ll have an overview of the stakeholders who you create value for and you’ll know what impact you’d like to measure. You’ll be ready to get the ball rolling moving with Phase two, data collection.

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After Phase one, you’ll have:

  • A Phase one change pathwaycompleted Change Pathway

  • A list of prioritised stakeholders

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Explore the stages of Phase one

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Next steps