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  1. Alessandra Luciano (Luxembourg), Mon 4 Nov

  2. Tonny Skovgård Jensen (Denmark), Thu 7 Nov

  3. Georgia Angelaki and Elena Lagoudi (Greece), Fri 8 Nov

  4. Katarzyna Katarzyna (Kasia) Waletko and Marta Ćwiek (Poland), Fri 15 Nov

  5. Georgia Angelaki and Elena Lagoudi (Greece), Mon 25 Nov

Links:

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Alessandra Luciano (Luxembourg), Mon 4 Nov

Link to recording

Key takeaways (UX)

  1. She could see using it as a dashboard as well as a presentation/advocacy tool.

    1. To advocate for more funding.

    2. To inspire a bit of competition in the data providers!

  2. User expected to be able to navigate to her country page via the map/country list on the main dashboard - she tried to do this twice!

  3. She did not find ‘Country Pages’ tab until prompted.

  4. She had difficulty finding Luxembourg in the Country Pages dropdown.*

  5. The top section of the country page (3D/HQ/All cards) are very useful; they clearly show the current and target states of the data.

  6. The user navigated back to the main dashboard several times, and did not understand the difference between the two without explanation.

  7. She requested an easier-to-find explanation of data tiers, as she could not recall what they meant from memory.

  8. Data Progression table is too complex*; she avoided interacting with it until prompted. She preferred comparing countries on the main dashboard page. She didn’t realise how to get the hover effect on the line chart until prompted. Once she realised, she found it quite useful to compare countries.

  9. The function of the squiggly lines to ‘zoom-in’ on the Content Type bar chart near the bottom of the country page was not clear to her.*

  10. User requested a high-level entry landing page/section to her own country page; she doesn’t think it makes sense to have the main dashboard is the entry point for member states - they want to see their own country first.

*The styling of components would could be clearer if they used more common patterns (e.g. https://styleguide.europeana.eu/#/Style/Bootstrap%20Vue?id=dropdown )

Key takeaways (data)

  1. ?

  2. Graph in the middle of the country page doesn’t show 2021, it only shows in the [hidden] table

<<RAW NOTES BELOW>>

Discovery questions: about her role and day-to-day

...

  • Their institutions need to feel like the process is easy - having to reconfigure their whole data to fit the data space is a barrier; they want to be ae to use whatever they’re already doing; more of a drag and rop experience would be ideal, and they’d be far more likely to share more; 5-10 year long progression curve so they can see their efforts would be great; but the non-ease of it is the major challenge - the aggregation process is not the smoothest for them, and that’s where most of the barriers lie; otherwise they’re happy to comply;

  • They work through domain aggregators; interested in finding other ways of aggregating; they dont like how it has to be ‘dumbed down’ to fit into europeana

  • She needs to explain what the data space is to both her cabinet and her data providers; how do we aggregate, and what is that process like, is there a new way we can do it and can they be a pilot for it? Because they are small and they are willing

  • Being discoverable on Europeana is not interesting enough on it’s own for CHIs,

    • they have their own platforms and networks, that are keeping them busy;

    • more interested in being part of the community around testing tools and technologies like IIIF projects where they codevelop or codesign new data schemes that would ofc work better for them;

    • levelling up competencies is really what it’s about ;

    • the activities are alway an excuse for the bottom line which is building competencies and future-proofing - that’s the philosophy is being structured 

Tonny Skovgård Jensen (Denmark), Thu 7 Nov

Link to recording

Key takeaways (UX)

...

  • Most text-based items (which is most of their collection) are probably only most interesting for Danes

Georgia Angelaki and Elena Lagoudi (Greece), Mon 11 Nov

...

Katarzyna (Kasia) Waletko and Marta Ćwiek (Poland), Fri 15 Nov

Recording can be found here.

<<RAW NOTES>>

Discovery questions:

  • Ministry of Culture and National Heritage; digital culture team;

    • works with polish cultural institutions on the subject of digitisation; digitisation of cultural heritage on Poland is her team’s focus, encouraging the institutions to do more digitisation;

    • capacity building and policy;

    • super computing institute that they collaborate with helps them track the number of items on europeana, and which institutions are cooperating with europeana

  • She has used the statistics dashboard, needs this kind of data when they talk about europeana with high level dialogue with heads of uni, ministry, etc; they use the stats that are already published there

    • She’s used it 5x in her two years there

    • Desktop / Chrome

Usability test

3D Data charts

  • Gave her the direct link to the Poland country page https://metis-statistics.europeana.eu/en/country/Poland

  • Quite obvious what’s it about, but maybe for people who don’t know the exact context, maybe they won’t understand - what is the target, what does it mean - contextualising that it’s about the EC recommendation, link to that, etc.

  • What does high quality mean? Not everyone might know (and it’s not obvious where to find the definition - the “?' info icon is not easy to find, and is too small (not accessible, hidden until you get closer with your mouse (don’t hide it)

  • Numbers are what she’d expect, but the target for 991,127 3D items by 2030 is impossible, “we can’t do it” - that number in the recommendation - why is it so high? Who made this number? Was it our idea or somebody else’s? How did they count it?

Data progression chart

  • Scrolled past?

  • By media type chart - “I have to focus on that; it’s not so clear for me what is here” - “you need some time” - squinting and reading, Fiona offered explanation for the pills at the top showing quality tiers; a lot of info and numbers

    • She interacted with the dropdown at the top, and was confused at first when it showed Netherlands (because it was the highest) instead of Poland

    • “I can see Europe here” the label of Europe as a country on the y-axis is not fully accurate

    • Flag button in top right of that card doesn't work

    • Fiona had to prompt her how to go back to her country page, via the link in the top left

    • (a lot of prompts required for navigation)

  • By Content Tier - “top tier” as “1” doesn’t make intuitive sense; it’s the most common tier, not the best tier

    • The squiggly line to zoom in is not intuitive - 'maybe you can switch it, make it not visible when there are small numbers only when there are big numbers(???)

    • Not obvious that you can click on them to see queries on europeana.eu showing those tiers

    • Export data - is interesting; “is it on every page” - would also want on the country page itself

Main dashboard

  • Would like to click to access her country from the map on the main page

  • She managed to click a “hidden” icon next to the list of country names and navigate to the country page that way, unlike the others

Data progression chart

  • “What is that” the pin - clicked it and lost Poland (was not clear that it was pinning the country)

  • Fiona had to explain that she can compare to other countries here

  • Are you interested in comparing to other countries? “It is interesting to see how others are managing, if we are comparable” “It’s great for analysing which parts of Europe have a bigger concentration of 3D digitisation processes

  • She would be interested to ask other countries who have more 3D content, to ask how they did it

    • Czech republic and Slovakia - we compare a lot with them, it’s nice to see their numbers here too

Data provider chart

  • This is very useful to know which providers are the most active; we like to discuss with them how they manage, why are they doing well/not well

  • Everything is clear here, in this chart it’s quite obvious who is the first one

Rights category

  • Also really interesting; for now our PD mark is quite high, but 3D is coming so that might change; we are discussing a lot about that matter in Poland right now

    • We are interested to see what rights categories will emerge in 3D

  • Thank you for the report [on 3D?] that you sent us, because it’s very interesting material

  • Had to be prompted to use filters on the far left, to filter for 3D media type in this chart

Provider chart

  • At first, didn't see the difference between this and data provider (terminology is too similar)

  • Everything is clear, but is less interesting than the data provider and rights statement charts (aggregators are less interesting

General

  • It’s really useful

  • Give more description that it’s about European Commission recommendations

  • Have you thought maybe about the perspective of users - I would be really interested to see how the end-users work with this data

    • In other words, she’s interested in the usage stats dashboard - wants to see which data is popular with end-users

    • She thinks it would make sense to be displayed here in the same dashboard

Georgia Angelaki and Elena Lagoudi (Greece), Thu 28 Nov

Notes

Chris de Loof (Belgium), Thu 28 Nov

(in person)

Notes

Antonio Davide Madonna (Italy), Fri 29 Nov

Recording can be found here.

<<RAW NOTES>>

Discovery Questions