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You’ll fill in each section of the Change Pathway. You’ll have to know what each section means, so here we define each term, starting with impact and working from right to left.
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Changes that occur for stakeholders or in society as a result of activities (for which the organisation is accountable). |
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Actual or intended short, medium and long-term changes experienced by the stakeholder through their engagement with activities. These can be experienced at any point, e.g. in the long or short-term. Outcomes can be negative, positive, expected or unexpected. |
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The tangible, quantifiable and measurable products and services delivered by activities. |
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A person, group, community, or organisation expected to experience a change (that is, to benefit in some way from an organisation’s work). In the impact design phase, activities and impact assessments are designed around stakeholders. |
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An indicator is information that allows us to measure whether you are achieving your desired outcomes. You measure outcomes by identifying and measuring indicators. |
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Marks the dividing line between the 'impact' you contribute to and the outcomes that are directly attributable to you. In your Change Pathway you will set out where you are and where you are not solely accountable for change, by drawing out the accountability line. |
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What is an outcome?
A change experienced by someone
A quantifiable result
A long-term vision
What you invest into your activity
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1a - a change experienced by someone, usually expressed and observed in terms of attitudes and behaviours. They can take place in any time frame, and lead towards impact on your change pathway. Identifying short- and long-term outcomes |
Where can you start on the change pathway?
Left side
Right side
Both
Anywhere
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2d - anywhere! You can begin anywhere on the change pathway. If you are starting by designing a project, we recommend starting on the right. If you have already designed your project and are now designing your impact assessment, you might start on the left. |
What is an indicator?
A way to measure the results of your activities
A metric that allows your to measure if or to what extent an outcome has taken place
How we describe the long-term change created by our activities
The money that we invest in our activities.
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3b - an indicator is information that allows us to measure whether you are achieving your desired outcomes. You might develop one or more indicators for each outcome you have added to your change pathway. |
What is an accountability line?
A line that connects different outcomes on the Change Pathway.
A way to describe when impact will happen.
A way to make clear where you think you are directly responsible for outcomes and where you only contribute towards these.
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4c -Marks the dividing line between the 'impact' you contribute to (e.g. increased literacy) and the outcomes that are directly attributable to you (e.g. open access to information). |
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. In your Change Pathway you will set out where you are and where you are not solely accountable for change, by drawing out the accountability line. |
What is impact?
Change in the short-term.
Change in the long-term for our stakeholders and wider society, for which we are not responsible but contribute towards.
Change in the medium-term.
Change for only my stakeholders, which we am directly accountable for.
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A metric that indicates if and to what extent a programme or activity is contributing towards the anticipated outcomes. |
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Take the quiz! (WORK IN PROGRESS)
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5b - Impact takes place in the long-term. This long-term change is something that you and your organisation can’t be accountable for, because you are not going to be the only one working towards this goal. However, you are accountable and responsible for your activities and for making them as impactful as possible. |
Are outcomes always positive?
Yes
No
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6b - outcomes are not always positive. You might find that some stakeholders experience something negative that you might not have expected. Identifying short- and long-term outcomes |
‘Stakeholders always directly benefit from my activity'. True or false?
True
False
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7a - your stakeholders can benefit from or experience your activity both directly and indirectly. You might wish to measure impact for an indirect stakeholder, but mostly you will focus on someone who benefits directly from your activities. |
Types of impact
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The results of activities delivering economic benefits to society, stakeholders or to the organisation. |
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The results of activities delivering economic benefits to society, stakeholders or to the organisationA state in which the activities represent or enable innovation which itself supports social, economic or operational benefits. |
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The results of activities that have led to an improvement or refinement of internal processes to the organisation delivering the activities. |
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The process of gathering and measuring information in a systematic way (definition drawn from Wikipedia). |
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The process and the result of using digital technology to transform how an organisation operates and delivers value. It helps an organisation to thrive, fulfil its mission and meet the needs of its stakeholders. See Europeana’s working definition. |
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The process of judging or calculating the quality, importance, effectiveness or value of something (definition drawn from the Cambridge Dictionary). Evaluation is usually part of an impact assessment approach and evaluation but can be conducted separately from impact assessment. |
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A research activity Research to understand if activities lead or contribute to the changes (short and long-term outcomes, impact) designed for stakeholders. |
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The analysis of social structures in terms of nodes (those people or objects under investigation) and the links (the connections between them). The findings are most often represented in a sociogram. (Wikipedia) |
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A brief description of the problem that the activities of the organisation seek to address. |
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