Changes that occur for stakeholders or in society as a result of activities (for which the organisation is accountable).

What is impact?

Actual or intended short, medium and long-term changes experienced by the stakeholder through their engagement with activities. These can be experienced at any point, e.g. in the long or short-term. Outcomes can be negative, positive, expected or unexpected.

Identifying short- and long-term outcomes

The tangible, quantifiable and measurable products and services delivered by activities.

The actual or planned actions undertaken by a person or an organisation in order to achieve their goals.

The investments (inputs) you are making in time and money to realize your activities.