Introduction (15 min)
Mention: I’ll be asking some very basic questions today, not to test you but to help us define things in the simplest possible terms - so that users will understand. e.g. Why join ENA?
Framing video: Outcomes over outputs
To help participants keep focused on the problems/needs rather than the solutions
Activity (30 min)
Break (10 min)
Activity (45 min)
Wrap-up (5 min)