Metis Sandbox FAQ

How can we help you? 

The purpose of this FAQ document is to answer questions regarding the functionalities of the Metis Sandbox, to explain error messages or to address any other relevant questions. When you have a question, please read this page.
If your question still remains unanswered, please submit a ticket via our Customer Helpdesk.
For more information on how to start working with Metis Sandbox, please consult the https://europeana.atlassian.net/wiki/spaces/EF/pages/2104295432

 

If you are using the dataset id to retrieve a specific dataset and you get an error message, this means that this dataset was either never created or no longer exists. 

The Metis Sandbox gets cleaned up every night. Datasets older than one week will be removed and are no longer accessible.
Datasets that are deleted from the Metis Sandbox will need to be uploaded again for testing.

If you get no errors when you create a dataset but the workflow seems to not progress, please wait. There is a limit to how many workflows can run simultaneously, which means other datasets are progressing in parallel and your set is waiting in the queue to be picked up as soon as the previous one is done.

Do not create a new dataset as this will make the queue longer and it slows down the tool.

If you created a dataset and one of the workflow steps does not progress, please wait. There is a limit to how many workflows can run simultaneously, which means other datasets are progressing in parallel and your set is waiting in the queue to be picked up as soon as the previous one is done. 

Do not create a new dataset as this will make the queue longer and it slows down the tool.

If you set the harvest protocol to OAI-PMH upload, you must enter valid values for the harvest URL, metadata format, and optionally a Setspec value, which specifies set criteria for selective harvesting. If the harvest step fails for unknown reasons, please make sure you have used the correct request parameters

The record id is one of the variables in the URL path of the item. In the URL this is the part after “/item/” and consists of the dataset id followed by record id. Make sure to include the first forward slash, resulting in the form of  ”/dataset_id/record_id”.