Multi-lingual

Date: 02. 10. 19 - 09. 10. 19

Responses: 393

Purpose: How our users behave when dealing with multilingual content:

• When landing on an item of language different to the language the user speaks 

• When using search query in a language that is different from the search result.  

Methodology: One user test shared on the website to get high quantity responses. 

• Multiple choice questions (MCQ)

• Design questions (image with MCQS) 

• Open ended questions  

Users: Diverse users of different persona arriving on the Europeana Collections website.

Results

Click here to view report created by Romain Sourdiaux. 

• Dataset

Survey summary

• CHI and Teachers come mostly from Spain.

• Academics from Germany.

• Students and Designers mainly from the USA.

• They are all open to see results in different languages.

• They mostly search by keywords.

• The primary languages used to search are English and Spanish.

• French and German are the third and fourth most used languages to search.

• The UI language picker (top right of the website) and the option to filter results per language are generally never used.