Date: 02. 10. 19 - 09. 10. 19
Responses: 393
Purpose: How our users behave when dealing with multilingual content:
When landing on an item of language different to the language the user speaks
When using search query in a language that is different from the search result.
Methodology: One user test shared on the website to get high quantity responses.
Multiple choice questions (MCQ)
Design questions (image with MCQS)
Open ended questions
Users: Diverse users of different persona arriving on the Europeana Collections website.
Results
Click here to view report created by Romain Sourdiaux.
Survey summary
CHI and Teachers come mostly from Spain.
Academics from Germany.
Students and Designers mainly from the USA.
They are all open to see results in different languages.
They mostly search by keywords.
The primary languages used to search are English and Spanish.
French and German are the third and fourth most used languages to search.
The UI language picker (top right of the website) and the option to filter results per language are generally never used.