Existing indicators - learning from others

Standard indicators are commonly developed and used in cultural research and in other sectors, as well as in global cross-sector strategic initiatives such as the UN’s Sustainable Development Goals. Some may not be directly relevant for your work but it’s good practice to see if the data you collect can be comparable or benefit from following others' practices. 

For example, the Net Promoter Score is a common indicator used to measure satisfaction of a service or product among its users. Since it’s so commonly used, there are also rules on what scores could be considered ‘Excellent’ or ‘World Class’ (+50 and +70 respectively). It’s not useful in every context - you should check that the data you’ll collect will tell you what you really need to know.

Below we list some existing lists of indicators to help inspire your impact assessment. If you know of more that you think should be included here, email us on impact@europeana.eu.

Take a look at existing indicators for inspiration or for your own project

There are many types of indicators that have been developed to help measure and monitor social, economic or other types of impact in cultural heritage. Some of these examples might be relevant for you, depending on your project.

Are you interested in helping to develop more holistic indicators to measure digital transformation and the impact of digital cultural heritage? Email us!


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